BibTeX record conf/im/CochinwalaJSS03

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@inproceedings{DBLP:conf/im/CochinwalaJSS03,
  author    = {Munir Cochinwala and
               Namon Jackson and
               Hyong Sop Shim and
               Eric Sigman},
  title     = {Adaptive Resource Management of a Virtual Call Center Using a Peer-to-Peer
               Approach},
  booktitle = {Integrated Network Management VII, Managing It All, {IFIP/IEEE} Eighth
               International Symposium on Integrated Network Management {(IM} 2003),
               March 24-28, 2003, Colorado Springs, {USA}},
  pages     = {425--437},
  year      = {2003},
  crossref  = {DBLP:conf/im/2003},
  timestamp = {Mon, 24 Mar 2003 13:34:13 +0100},
  biburl    = {https://dblp.org/rec/bib/conf/im/CochinwalaJSS03},
  bibsource = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/im/2003,
  editor    = {Germ{\'{a}}n S. Goldszmidt and
               J{\"{u}}rgen Sch{\"{o}}nw{\"{a}}lder},
  title     = {Integrated Network Management VII, Managing It All, {IFIP/IEEE} Eighth
               International Symposium on Integrated Network Management {(IM} 2003),
               March 24-28, 2003, Colorado Springs, {USA}},
  series    = {{IFIP} Conference Proceedings},
  volume    = {246},
  publisher = {Kluwer},
  year      = {2003},
  isbn      = {1-4020-7418-2},
  timestamp = {Mon, 24 Mar 2003 13:34:13 +0100},
  biburl    = {https://dblp.org/rec/bib/conf/im/2003},
  bibsource = {dblp computer science bibliography, https://dblp.org}
}
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