Stop the war!
Остановите войну!
for scientists:
default search action
BibTeX record conf/pacis/FerneleySW04
@inproceedings{DBLP:conf/pacis/FerneleySW04, author = {Elaine H. Ferneley and Pauline Sobreperez and Francis A. Wilson}, title = {Knowledge Management and the Contested Ground of the 'Professional' within a Professionalised Call Centre}, booktitle = {Pacific Asia Conference on Information Systems, {PACIS} 2004, Shanghai, China, July 8-11, 2004}, pages = {95}, publisher = {AISeL}, year = {2004}, url = {http://aisel.aisnet.org/pacis2004/95}, timestamp = {Thu, 30 Mar 2017 16:18:16 +0200}, biburl = {https://dblp.org/rec/conf/pacis/FerneleySW04.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
manage site settings
To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.