BibTeX record journals/csr/BavarescoSRBRCA20

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@article{DBLP:journals/csr/BavarescoSRBRCA20,
  author       = {Rodrigo Bavaresco and
                  Di{\'{o}}rgenes Eug{\^{e}}nio da Silveira and
                  Eduardo Souza dos Reis and
                  Jorge L. V. Barbosa and
                  Rodrigo da Rosa Righi and
                  Cristiano Andr{\'{e}} da Costa and
                  Rodolfo Stoffel Antunes and
                  M{\'{a}}rcio Miguel Gomes and
                  Clauter Gatti and
                  Mariangela Vanzin and
                  Saint Clair Junior and
                  Elton Silva and
                  Carlos Moreira},
  title        = {Conversational agents in business: {A} systematic literature review
                  and future research directions},
  journal      = {Comput. Sci. Rev.},
  volume       = {36},
  pages        = {100239},
  year         = {2020},
  url          = {https://doi.org/10.1016/j.cosrev.2020.100239},
  doi          = {10.1016/J.COSREV.2020.100239},
  timestamp    = {Tue, 03 Jan 2023 15:21:00 +0100},
  biburl       = {https://dblp.org/rec/journals/csr/BavarescoSRBRCA20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}