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BibTeX record journals/hmd/OsterleM00
@article{DBLP:journals/hmd/OsterleM00, author = {Hubert {\"{O}}sterle and Andreas Muther}, title = {Radikale Kundenzentrierung im Informationszeitalter: Wie moderne Informationstechniken die Gesetze der Anbieter-Kunden-Beziehung ver{\"{a}}ndern und wie Manager darauf reagieren m{\"{u}}ssen}, journal = {{HMD} Prax. Wirtsch.}, volume = {211}, pages = {107--117}, year = {2000}, url = {http://hmd.dpunkt.de/211/10.html}, timestamp = {Fri, 27 Nov 2020 12:34:01 +0100}, biburl = {https://dblp.org/rec/journals/hmd/OsterleM00.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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