BibTeX record journals/ijst/ChaiLZYSHKW01

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@article{DBLP:journals/ijst/ChaiLZYSHKW01,
  author    = {Joyce Y. Chai and
               Jimmy J. Lin and
               Wlodek Zadrozny and
               Yiming Ye and
               Margo Stys{-}Budzikowska and
               Veronika Horvath and
               Nanda Kambhatla and
               Catherine G. Wolf},
  title     = {The Role of a Natural Language Conversational Interface in Online
               Sales: {A} Case Study},
  journal   = {I. J. Speech Technology},
  volume    = {4},
  number    = {3-4},
  pages     = {285--295},
  year      = {2001},
  url       = {https://doi.org/10.1023/A\%3A1011316909641},
  doi       = {10.1023/A\%3A1011316909641},
  timestamp = {Sat, 27 May 2017 14:25:16 +0200},
  biburl    = {https://dblp.org/rec/bib/journals/ijst/ChaiLZYSHKW01},
  bibsource = {dblp computer science bibliography, https://dblp.org}
}
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