BibTeX record journals/ijwet/KamoshidaTJEK09

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@article{DBLP:journals/ijwet/KamoshidaTJEK09,
  author       = {Akira Kamoshida and
                  Takao Terano and
                  Bin Jiang and
                  Hasnat Elias and
                  Takashi Kikuchi},
  title        = {Studies on customer services optimisation by using the {SCIM} - an
                  application of the agent base modelling {(ABM)} technology to service
                  science},
  journal      = {Int. J. Web Eng. Technol.},
  volume       = {5},
  number       = {3},
  pages        = {343--355},
  year         = {2009},
  url          = {https://doi.org/10.1504/IJWET.2009.031014},
  doi          = {10.1504/IJWET.2009.031014},
  timestamp    = {Thu, 11 May 2017 14:15:04 +0200},
  biburl       = {https://dblp.org/rec/journals/ijwet/KamoshidaTJEK09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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