BibTeX record journals/intr/ZhuC12

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@article{DBLP:journals/intr/ZhuC12,
  author       = {Yu{-}Qian Zhu and
                  Houn{-}Gee Chen},
  title        = {Service Fairness and Customer Satisfaction in Internet Banking: Exploring
                  the Mediating Effects of Trust and Customer Value},
  journal      = {Internet Res.},
  volume       = {22},
  number       = {4},
  pages        = {482--498},
  year         = {2012},
  url          = {https://doi.org/10.1108/10662241211251006},
  doi          = {10.1108/10662241211251006},
  timestamp    = {Wed, 04 Mar 2020 14:23:01 +0100},
  biburl       = {https://dblp.org/rec/journals/intr/ZhuC12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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