BibTeX record journals/ior/PerryW11

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@article{DBLP:journals/ior/PerryW11,
  author    = {Ohad Perry and
               Ward Whitt},
  title     = {A Fluid Approximation for Service Systems Responding to Unexpected
               Overloads},
  journal   = {Operations Research},
  volume    = {59},
  number    = {5},
  pages     = {1159--1170},
  year      = {2011},
  url       = {https://doi.org/10.1287/opre.1110.0985},
  doi       = {10.1287/opre.1110.0985},
  timestamp = {Sat, 27 May 2017 14:23:34 +0200},
  biburl    = {https://dblp.org/rec/bib/journals/ior/PerryW11},
  bibsource = {dblp computer science bibliography, https://dblp.org}
}
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