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BibTeX record journals/itp/Eschenfelder03
@article{DBLP:journals/itp/Eschenfelder03, author = {Kristin R. Eschenfelder}, title = {The customer is always right, but whose customer is more important?: Conflict and Web site classification schemes}, journal = {Inf. Technol. People}, volume = {16}, number = {4}, pages = {419--439}, year = {2003}, url = {https://doi.org/10.1108/09593840310509644}, doi = {10.1108/09593840310509644}, timestamp = {Fri, 13 Mar 2020 14:38:53 +0100}, biburl = {https://dblp.org/rec/journals/itp/Eschenfelder03.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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