BibTeX record journals/jcis/HeTCC16

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@article{DBLP:journals/jcis/HeTCC16,
  author       = {Wu He and
                  Xin Tian and
                  Yong Chen and
                  Dazhi Chong},
  title        = {Actionable Social Media Competitive Analytics For Understanding Customer
                  Experiences},
  journal      = {J. Comput. Inf. Syst.},
  volume       = {56},
  number       = {2},
  pages        = {145--155},
  year         = {2016},
  url          = {https://doi.org/10.1080/08874417.2016.1117377},
  doi          = {10.1080/08874417.2016.1117377},
  timestamp    = {Thu, 16 Apr 2020 11:28:05 +0200},
  biburl       = {https://dblp.org/rec/journals/jcis/HeTCC16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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