BibTeX record journals/jmis/GefenR02

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@article{DBLP:journals/jmis/GefenR02,
  author       = {David Gefen and
                  Catherine M. Ridings},
  title        = {Implementation Team Responsiveness and User Evaluation of Customer
                  Relationship Management: {A} Quasi-Experimental Design Study of Social
                  Exchange Theory},
  journal      = {J. Manag. Inf. Syst.},
  volume       = {19},
  number       = {1},
  pages        = {47--70},
  year         = {2002},
  url          = {https://doi.org/10.1080/07421222.2002.11045717},
  doi          = {10.1080/07421222.2002.11045717},
  timestamp    = {Fri, 10 Jun 2022 10:35:15 +0200},
  biburl       = {https://dblp.org/rec/journals/jmis/GefenR02.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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