BibTeX record journals/jors/AlamriAMZ18

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@article{DBLP:journals/jors/AlamriAMZ18,
  author    = {Osama Alamri and
               Babak Abbasi and
               James P. Minas and
               Panlop Zeephongsekul},
  title     = {Service level agreements: ready-rate analysis with lump-sum and linear
               penalty structures},
  journal   = {{JORS}},
  volume    = {69},
  number    = {1},
  pages     = {142--155},
  year      = {2018},
  url       = {https://doi.org/10.1057/s41274-017-0194-7},
  doi       = {10.1057/s41274-017-0194-7},
  timestamp = {Wed, 25 Sep 2019 17:58:59 +0200},
  biburl    = {https://dblp.org/rec/bib/journals/jors/AlamriAMZ18},
  bibsource = {dblp computer science bibliography, https://dblp.org}
}
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