BibTeX record journals/jss/RoeselerM92

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@article{DBLP:journals/jss/RoeselerM92,
  author       = {Armin Roeseler and
                  Anneliese von Mayrhauser},
  title        = {Using service-level indices to manage the quality of computing services:
                  {A} case study},
  journal      = {J. Syst. Softw.},
  volume       = {18},
  number       = {2},
  pages        = {139--145},
  year         = {1992},
  url          = {https://doi.org/10.1016/0164-1212(92)90123-2},
  doi          = {10.1016/0164-1212(92)90123-2},
  timestamp    = {Tue, 16 Aug 2022 23:07:43 +0200},
  biburl       = {https://dblp.org/rec/journals/jss/RoeselerM92.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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