BibTeX record journals/ker/KobsaKP01

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@article{DBLP:journals/ker/KobsaKP01,
  author    = {Alfred Kobsa and
               J{\"{u}}rgen Koenemann and
               Wolfgang Pohl},
  title     = {Personalised hypermedia presentation techniques for improving online
               customer relationships},
  journal   = {Knowledge Eng. Review},
  volume    = {16},
  number    = {2},
  pages     = {111--155},
  year      = {2001},
  url       = {https://doi.org/10.1017/S0269888901000108},
  doi       = {10.1017/S0269888901000108},
  timestamp = {Sun, 28 May 2017 13:23:11 +0200},
  biburl    = {https://dblp.org/rec/bib/journals/ker/KobsaKP01},
  bibsource = {dblp computer science bibliography, https://dblp.org}
}
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