BibTeX record journals/mansci/PangW09

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@article{DBLP:journals/mansci/PangW09,
  author    = {Guodong Pang and
               Ward Whitt},
  title     = {Service Interruptions in Large-Scale Service Systems},
  journal   = {Management Science},
  volume    = {55},
  number    = {9},
  pages     = {1499--1512},
  year      = {2009},
  url       = {https://doi.org/10.1287/mnsc.1090.1038},
  doi       = {10.1287/mnsc.1090.1038},
  timestamp = {Sat, 27 May 2017 14:24:25 +0200},
  biburl    = {https://dblp.org/rec/bib/journals/mansci/PangW09},
  bibsource = {dblp computer science bibliography, https://dblp.org}
}
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