BibTeX record journals/msom/IbrahimL13

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@article{DBLP:journals/msom/IbrahimL13,
  author       = {Rouba Ibrahim and
                  Pierre L'Ecuyer},
  title        = {Forecasting Call Center Arrivals: Fixed-Effects, Mixed-Effects, and
                  Bivariate Models},
  journal      = {Manuf. Serv. Oper. Manag.},
  volume       = {15},
  number       = {1},
  pages        = {72--85},
  year         = {2013},
  url          = {https://doi.org/10.1287/msom.1120.0405},
  doi          = {10.1287/MSOM.1120.0405},
  timestamp    = {Thu, 14 Oct 2021 08:51:27 +0200},
  biburl       = {https://dblp.org/rec/journals/msom/IbrahimL13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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