BibTeX record journals/msom/IbrahimW09

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@article{DBLP:journals/msom/IbrahimW09,
  author    = {Rouba Ibrahim and
               Ward Whitt},
  title     = {Real-Time Delay Estimation Based on Delay History},
  journal   = {Manufacturing {\&} Service Operations Management},
  volume    = {11},
  number    = {3},
  pages     = {397--415},
  year      = {2009},
  url       = {https://doi.org/10.1287/msom.1080.0223},
  doi       = {10.1287/msom.1080.0223},
  timestamp = {Fri, 26 May 2017 22:52:16 +0200},
  biburl    = {https://dblp.org/rec/bib/journals/msom/IbrahimW09},
  bibsource = {dblp computer science bibliography, https://dblp.org}
}
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