BibTeX record journals/questa/Whitt00a

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@article{DBLP:journals/questa/Whitt00a,
  author    = {Ward Whitt},
  title     = {The impact of a heavy-tailed service-time distribution upon the M/GI/s
               waiting-time distribution},
  journal   = {Queueing Syst.},
  volume    = {36},
  number    = {1-3},
  pages     = {71--87},
  year      = {2000},
  url       = {https://doi.org/10.1023/A:1019143505968},
  doi       = {10.1023/A:1019143505968},
  timestamp = {Wed, 14 Nov 2018 10:43:24 +0100},
  biburl    = {https://dblp.org/rec/bib/journals/questa/Whitt00a},
  bibsource = {dblp computer science bibliography, https://dblp.org}
}
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