BibTeX record journals/software/Kim04

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@article{DBLP:journals/software/Kim04,
  author       = {Hee{-}Woong Kim},
  title        = {A Process Model for Successful {CRM} System Development},
  journal      = {{IEEE} Softw.},
  volume       = {21},
  number       = {4},
  pages        = {22--28},
  year         = {2004},
  url          = {https://doi.org/10.1109/MS.2004.1},
  doi          = {10.1109/MS.2004.1},
  timestamp    = {Mon, 08 Jun 2020 22:31:29 +0200},
  biburl       = {https://dblp.org/rec/journals/software/Kim04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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