"The Development of IT Service Quality Standards in China."

Mike Gallivan, Chen Tao (2014)

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DOI: 10.1007/978-3-662-43820-6_14

access: closed

type: Part in Book or Collection

metadata version: 2017-05-16

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Mike Gallivan, Chen Tao:
The Development of IT Service Quality Standards in China. Information Systems Outsourcing 2014: 349-368

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