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"Service Modularization for Customer-Specific Service Design Based on ..."
Michael Schermann et al. (2012)
- Michael Schermann, Tilo Böhmann, Michael Prilla, Thomas Herrmann

, Helmut Krcmar:
Service Modularization for Customer-Specific Service Design Based on Highly Standardized Services. Implementing International Services 2012: 101-118

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