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"The Overlaps and Boundaries Between Service Design and User Experience Design."
Virpi Roto et al. (2021)
- Virpi Roto
, Jung-Joo Lee
, Effie Lai-Chong Law, John Zimmerman:
The Overlaps and Boundaries Between Service Design and User Experience Design. Conference on Designing Interactive Systems 2021: 1915-1926
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