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"Why are customers coming back to buy their airline tickets online? ..."

Otto R. Koppius et al. (2005)

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DOI: 10.1145/1089551.1089611

access: closed

type: Conference or Workshop Paper

metadata version: 2018-11-06

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  - conf/ACMicec/KoppiusSSVH05
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Otto R. Koppius, Wouter Speelman, Oliver Stulp, Bart Verhoef, Eric van Heck:
Why are customers coming back to buy their airline tickets online? theoretical explanations and empirical evidence. ICEC 2005: 319-326

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