"Towards Global Service Quality Dimensions: an Exploration of Commonality ..."

David Yap et al. (2007)

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type: Conference or Workshop Paper

metadata version: 2024-05-23

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David Yap, Greg Timbrell, Guy G. Gable, Taizan Chan:
Towards Global Service Quality Dimensions: an Exploration of Commonality in Service Quality Measurement across Industries. ACIS 2007

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