"From BPO to BPM: An Assessment of the BPO Vendor's Ability to Make a ..."

Probir Banerjee et al. (2006)

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DOI: —

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type: Conference or Workshop Paper

metadata version: 2012-01-04

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Probir Banerjee, Kwok Kee Wei, Louis C. K. Ma, One-Ki Daniel Lee:
From BPO to BPM: An Assessment of the BPO Vendor's Ability to Make a Successful Transition. AMCIS 2006: 382

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