"An Examination of the Effects of CRM Practices on CRM Effectiveness and ..."

Jashen Chen, Russell K. H. Ching (2005)

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DOI: —

access: closed

type: Conference or Workshop Paper

metadata version: 2012-01-06

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  - https://dblp.org/rec/conf/amcis/ChenC05
Jashen Chen, Russell K. H. Ching:
An Examination of the Effects of CRM Practices on CRM Effectiveness and Business Performance. AMCIS 2005: 38

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