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"Managing IT Sourcing Relationships Using Service Level Agreements: A ..."
Jahyun Goo et al. (2003)
- Jahyun Goo, Rajiv Kishore, Kichan Nam, H. Raghav Rao, Yong Song:

Managing IT Sourcing Relationships Using Service Level Agreements: A Relational Exchange Theory Approach. AMCIS 2003: 207

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