"Negotiating Strategic Business Value of BPM Systems: A Balanced Scorecard ..."

Radhika Jain, Balasubramaniam Ramesh (2005)

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type: Conference or Workshop Paper

metadata version: 2012-01-06

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Radhika Jain, Balasubramaniam Ramesh:
Negotiating Strategic Business Value of BPM Systems: A Balanced Scorecard Approach. AMCIS 2005: 176

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