"Two Sides of the Story: Media Choice and Media Use of Web Based eMail and ..."

Shu Zou, Sam Stormont (2005)

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DOI: —

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type: Conference or Workshop Paper

metadata version: 2012-01-06

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  - https://dblp.org/rec/conf/amcis/ZouS05
Shu Zou, Sam Stormont:
Two Sides of the Story: Media Choice and Media Use of Web Based eMail and Live Chat Customer Services. AMCIS 2005: 365

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