BibTeX record conf/caise/AhmadMSM18

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@inproceedings{DBLP:conf/caise/AhmadMSM18,
  author    = {Sanam Ahmad and
               Syed Irtaza Muzaffar and
               Khurram Shahzad and
               Muhammad Kamran Malik},
  editor    = {Raimundas Matulevicius and
               Remco M. Dijkman},
  title     = {Using {BPM} Frameworks for Identifying Customer Feedback About Process
               Performance},
  booktitle = {Advanced Information Systems Engineering Workshops - CAiSE 2018 International
               Workshops, Tallinn, Estonia, June 11-15, 2018, Proceedings},
  series    = {Lecture Notes in Business Information Processing},
  volume    = {316},
  pages     = {55--69},
  publisher = {Springer},
  year      = {2018},
  url       = {https://doi.org/10.1007/978-3-319-92898-2\_5},
  doi       = {10.1007/978-3-319-92898-2\_5},
  timestamp = {Fri, 24 Jan 2020 09:42:42 +0100},
  biburl    = {https://dblp.org/rec/conf/caise/AhmadMSM18.bib},
  bibsource = {dblp computer science bibliography, https://dblp.org}
}