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"Modelling Service Level Agreements for Business Process Outsourcing Services."
Adela del-Río-Ortega et al. (2015)
- Adela del-Río-Ortega, Antonio Manuel Gutiérrez, Amador Durán Toro, Manuel Resinas, Antonio Ruiz Cortés:
Modelling Service Level Agreements for Business Process Outsourcing Services. CAiSE 2015: 485-500
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