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"Measuring usability: are effectiveness, efficiency, and satisfaction ..."
Erik Frøkjær, Morten Hertzum, Kasper Hornbæk (2000)
- Erik Frøkjær, Morten Hertzum, Kasper Hornbæk:
Measuring usability: are effectiveness, efficiency, and satisfaction really correlated? CHI 2000: 345-352
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