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"Service Level Targets - The First Step to Service Level Objectives."

Michael Zaslavsky, Alex Kvitko (1999)

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DOI: —

access: closed

type: Conference or Workshop Paper

metadata version: 2019-07-17

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  - electronic edition @ cmg.org (archived)
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  dblp key:
  - conf/cmg/ZaslavskyK99
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  persistent URL:
  - https://dblp.org/rec/conf/cmg/ZaslavskyK99
Michael Zaslavsky, Alex Kvitko:
Service Level Targets - The First Step to Service Level Objectives. Int. CMG Conference 1999: 610-621

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