"Understanding organisational changes in the post-adoption of CRM ..."

Wallayaporn Techakriengkrai, Angsana A. Techatassanasoontorn, Felix B. Tan (2015)

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type: Conference or Workshop Paper

metadata version: 2016-11-07

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Wallayaporn Techakriengkrai, Angsana A. Techatassanasoontorn, Felix B. Tan:
Understanding organisational changes in the post-adoption of CRM implementation: A socio-technical perspective. CONF-IRM 2015: 5

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