"The Multicriteria Model Support to Decision in the Evaluation of Service ..."

Tatyana Belém de Oliveira Barreto, Plácido Rogério Pinheiro, Carolina Ferreira Gomes Silva (2018)

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DOI: 10.1007/978-3-319-91186-1_17

access: closed

type: Conference or Workshop Paper

metadata version: 2018-07-31

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Tatyana Belém de Oliveira Barreto, Plácido Rogério Pinheiro, Carolina Ferreira Gomes Silva:
The Multicriteria Model Support to Decision in the Evaluation of Service Quality in Customer Service. CSOS (1) 2018: 158-167

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