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"A Study on Qualities of Service Experience and Implications for User ..."
Marja Liinasuo, Anke Dittmar, Eija Kaasinen (2016)
- Marja Liinasuo, Anke Dittmar, Eija Kaasinen:
A Study on Qualities of Service Experience and Implications for User Experience Research. ECCE 2016: 6:1-6:4
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