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"A Tutorial On Modelling Call Centres Using Discrete Event Simulation."

Benny Mathew, Manoj K. Nambiar (2013)

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DOI: 10.7148/2013-0315

access: open

type: Conference or Workshop Paper

metadata version: 2023-06-02

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  dblp key:
  - conf/ecms/MathewN13
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  persistent URL:
  - https://dblp.org/rec/conf/ecms/MathewN13
Benny Mathew, Manoj K. Nambiar:
A Tutorial On Modelling Call Centres Using Discrete Event Simulation. ECMS 2013: 315-321

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