"Client satisfaction measurement in outsourcing situations."

G. John van der Pijl et al. (1996)

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DOI: 10.1007/978-3-7091-7598-9_11

access: closed

type: Conference or Workshop Paper

metadata version: 2020-06-03

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  - conf/enter/PijlHSS96
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G. John van der Pijl, F. van Haperen, R. Slikker, Martin T. Smits:
Client satisfaction measurement in outsourcing situations. ENTER 1996: 86-95

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