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"How to Design an Innovative Framework for Process Improvement? The TIPA ..."

Béatrix Barafort, Anne Rousseau, Eric Dubois (2014)

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DOI: 10.1007/978-3-662-43896-1_5

access: closed

type: Conference or Workshop Paper

metadata version: 2021-10-14

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Béatrix Barafort, Anne Rousseau, Eric Dubois:
How to Design an Innovative Framework for Process Improvement? The TIPA for ITIL Case. EuroSPI 2014: 48-59

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