"Agent assignment for process management: agent performance evaluation."

Stefan Jablonski, Ramzan Talib (2009)

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DOI: 10.1145/1838002.1838055

access: closed

type: Conference or Workshop Paper

metadata version: 2018-11-06

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Stefan Jablonski, Ramzan Talib:
Agent assignment for process management: agent performance evaluation. FIT 2009: 46:1-46:6

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