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"Assessing Designs of Interactive Voice Response Systems for Better Usability."
Siddhartha Asthana, Pushpendra Singh, Amarjeet Singh (2013)
- Siddhartha Asthana, Pushpendra Singh, Amarjeet Singh:
Assessing Designs of Interactive Voice Response Systems for Better Usability. HCI (9) 2013: 183-192
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