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"Enabling and Measuring Electronic Customer Relationship Management Readiness."

Dawn N. Jutla, James Craig, Peter Bodorik (2001)

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DOI: 10.1109/HICSS.2001.927054

access: closed

type: Conference or Workshop Paper

metadata version: 2023-03-24

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  persistent URL:
  - https://dblp.org/rec/conf/hicss/JutlaCB01
Dawn N. Jutla, James Craig, Peter Bodorik:
Enabling and Measuring Electronic Customer Relationship Management Readiness. HICSS 2001

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