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"Mediated Communication and Customer Service Experiences: Psychological and ..."
Kate K. Mays, James E. Katz, Jacob Groshek (2020)
- Kate K. Mays, James E. Katz, Jacob Groshek:
Mediated Communication and Customer Service Experiences: Psychological and Demographic Predictors of User Evaluations in the United States. HICSS 2020: 1-10
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