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"Analysis of Anger across several agent-customer interactions in French ..."

Clément Chastagnol, Laurence Devillers (2011)

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DOI: 10.1109/ICASSP.2011.5947469

access: closed

type: Conference or Workshop Paper

metadata version: 2017-05-19

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Clément Chastagnol, Laurence Devillers:
Analysis of Anger across several agent-customer interactions in French call centers. ICASSP 2011: 4960-4963

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