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"Exploring Service Science - 9th International Conference, IESS 2018, ..."
Gerhard Satzger et al. (2018)
- Gerhard Satzger, Lia Patrício
, Mohamed Zaki, Niklas Kühl, Peter Hottum:
Exploring Service Science - 9th International Conference, IESS 2018, Karlsruhe, Germany, September 19-21, 2018, Proceedings. Lecture Notes in Business Information Processing 331, Springer 2018, ISBN 978-3-030-00712-6 [contents]
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