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"Using Temporal Discovery and Data-Driven Journey-Maps to Predict Customer ..."
Joe Bockhorst et al. (2016)
- Joe Bockhorst, Yingjian Wang, Sukrat Gupta, Maleeha Qazi, Mingju Sun, Glenn Fung:

Using Temporal Discovery and Data-Driven Journey-Maps to Predict Customer Satisfaction. ICMLA 2016: 846-852

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