"Leveraging Call Center Logs for Customer Behavior Prediction."

Anju G. Parvathy et al. (2009)

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DOI: 10.1007/978-3-642-03915-7_13

access: closed

type: Conference or Workshop Paper

metadata version: 2017-05-23

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  - conf/ida/ParvathyVKB09
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Anju G. Parvathy, Bintu G. Vasudevan, Abhishek Kumar, Rajesh Balakrishnan:
Leveraging Call Center Logs for Customer Behavior Prediction. IDA 2009: 143-154

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