"Total Quality Management & Customer Satisfaction in Public Hospitals ..."

H. K. Pemal Daksith, Uthpalee Hewage (2020)

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DOI: 10.1109/IEEM45057.2020.9309778

access: closed

type: Conference or Workshop Paper

metadata version: 2021-10-14

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H. K. Pemal Daksith, Uthpalee Hewage:
Total Quality Management & Customer Satisfaction in Public Hospitals in Sri Lanka. IEEM 2020: 1246-1250

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