"Validating Mediqual Constructs - Reliability, Empathy, Assurance, ..."

Sang-Gun Lee, Jae H. Min (2002)

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DOI: 10.1007/0-387-23572-2_15

access: closed

type: Conference or Workshop Paper

metadata version: 2017-05-26

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Sang-Gun Lee, Jae H. Min:
Validating Mediqual Constructs - Reliability, Empathy, Assurance, Tangibles, and Responsiveness. DIISM 2002: 127-137

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