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"Ontology-Based Process Modeling Using eTOM and ITIL."
Zhenning Shangguan, Zhipeng Gao, Kai Zhu (2007)
- Zhenning Shangguan, Zhipeng Gao, Kai Zhu:
Ontology-Based Process Modeling Using eTOM and ITIL. CONFENIS (2) 2007: 1001-1010
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